Refund Policy

At MELVORITH, we are committed to transparency and fairness. This Refund Policy outlines the conditions under which refunds may be requested and processed for services provided through melvorith.live.

1. Eligibility for Refunds

Refunds may be granted if a service has not been delivered as described or if a billing error has occurred. To qualify, customers must provide valid proof of purchase and a detailed explanation of the issue encountered.

2. Timeframe for Requests

Refund requests must be submitted within 14 calendar days from the date of purchase. Requests received after this period may not be eligible for review unless required by applicable law.

3. Refund Process

To initiate a refund, please contact our support team with the following details:

• Your full name and contact information
• Order or transaction reference number
• Date of purchase
• Clear description of the issue

Once received, we will review your request and respond within 5 business days.

4. Conditions

Approved refunds will be processed to the original payment method used at checkout. Processing times may vary depending on your financial institution. MELVORITH reserves the right to deny refund requests that do not meet the outlined criteria.

5. Exceptions

Certain promotional offers, discounted services, or custom-tailored services may be non-refundable unless explicitly stated otherwise. Digital content that has been accessed or downloaded may also be excluded from refund eligibility.

6. Contact Information

For refund inquiries or further clarification regarding this policy, please contact:

MELVORITH
Website: melvorith.live
Email: [email protected]